Shipping Policy

All orders will ship from our Lansdale Warehouse:

707 North Valley Forge Road,
Lansdale, PA 19446, U.S.A.

Orders of $100 or more will receive free shipping within the continental U.S.. This means the following states/territories are excluded from free shipping:

• Alaska
• American Samoa
• Baker Island
• Guam
• Hawaii
• Midway Atoll
• Northern Mariana Islands
• Palmyra Atoll
• Puerto Rico
• U.S. Virgin Islands

Orders below $100 will have the following shipping rate:

a) $25.00 flat rate for orders $0.01 to $50.00
b) $15.00 flat rate for orders $50.01 to $99.99

While we can and will ship to areas outside the continental U.S., we cannot offer free shipping on these orders. If an order is placed to be shipped outside the continental U.S., there will be an additional shipping charge for the order. We will run quotes through multiple carriers and select the most cost-effective option. You will be charged exactly what we are quoted/charged for shipping. We do not profit on shipping. If the freight quote is outstanding (i.e. greater than 50% of the cost of the product) we will contact the buyer before finalizing the order and allow the buyer to decide how they would like to proceed and we will the follow accordingly.

Ground orders are often shipped using UPS or FedEx. We do our very best to get ground orders out within 48 hours or less. Typically, orders placed before 12:00PM EST will ship the same day. Standard Ground Orders will arrive within 3-9 business days, depending on the shipping address and season.

For LTL (pallet) Shipments, we will ship with a freight carrier of our choice that offers the best value. We have various accounts with several freight companies in order to best serve the needs and budgets of you, our customer. Typically, LTL orders will be processed and shipped within 3-4 days of the order being placed. During peak seasons, such as Christmas and Spring, these times may be longer. Standard LTL Order will arrive within 3-5 business days for locations on the East Coast and 6-18 business days for locations on the West Coast. These times may be affected during peak seasons.

*If you are interested in direct orders of large quantities or wholesale purchases, please contact sales@zazastores.com.

INTERNATIONAL SHIPPING: While we DO ship internationally, we are NOT responsible for duties and taxes. We request that with every international order, you include a freight forwarder and all associated information. This will ensure that your merchandise arrives to you with little to no issues.